Orthopaedic Mattress
Orthopedic mattresses are designed specifically to provide support and alleviate pressure on the body, particularly the spine, joints, and muscles. Here's a description of orthopedic mattresses:
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Supportive Construction: Orthopedic mattresses typically feature a combination of materials such as memory foam, latex, or pocketed coils to provide targeted support to different areas of the body. These mattresses are engineered to distribute weight evenly, promoting proper alignment of the spine and relieving pressure points.
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Firmness Levels: Orthopedic mattresses often come in varying firmness levels, ranging from medium-firm to extra-firm. The level of firmness is crucial for providing adequate support to the body, especially for individuals with back pain or other orthopedic conditions. However, it's essential to find the right balance between support and comfort based on individual preferences and sleeping positions.
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Pressure Relief: One of the key features of orthopedic mattresses is their ability to relieve pressure on sensitive areas of the body, such as the hips, shoulders, and lower back. By conforming to the body's natural contours, these mattresses help alleviate discomfort and promote better circulation, which is particularly beneficial for those with orthopedic issues or chronic pain conditions.
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Durability: Orthopedic mattresses are typically constructed with high-quality materials that are durable and long-lasting. The robust construction ensures that the mattress maintains its supportive properties over time, providing consistent comfort and relief for years to come.
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Temperature Regulation: Many orthopedic mattresses incorporate advanced cooling technologies, such as gel-infused memory foam or breathable fabric covers, to regulate temperature and promote a comfortable sleeping environment. This helps prevent overheating during the night, allowing for uninterrupted rest.
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Motion Isolation: Orthopedic mattresses often feature motion-isolating properties, which help minimize disturbances from movement, making them an excellent choice for couples or individuals who share a bed. This feature ensures that each person can enjoy uninterrupted sleep without being disturbed by their partner's movements.
Overall, orthopedic mattresses are designed to provide exceptional support, comfort, and pressure relief, making them an ideal choice for individuals seeking to improve their sleep quality and overall well-being, especially those with orthopedic concerns or chronic pain conditions.
RETURNS
Every order placed is important to us. We want our customers to feel fully supported throughout their entire experience with furniturology.com, and that includes Returns & refunds.
If you buy from furniturology.com, you are purchasing a piece of furniture unique to you. Every item that leaves our doors is made-to-order and individual to your specifications. We adopt policies and procedures designed to maximise value for our customers. For these reasons, we don't accept returns of made-to-order items unless they are faulty or incorrect.
Please call our Customer Services Team on 07555201070 within 3 days of delivery if you realise your made-to-order bedroom furniture is faulty, or that we have delivered the wrong item. We will try to resolve your issue or facilitate your return.
We may ask for you to send us photos of any areas of damage or imperfection to offer you a suitable course of action.
In cases where a return is requested, you do not need to disassemble your product for our Furniturology Team to collect. All we ask is that your unwanted item is returned in the condition it was received.
Returns will only be facilitated Monday to Friday, excluding Bank Holidays at a time that suits our rolling delivery schedule.
REFUNDS
We will process your refund as soon as you let us know that you would like one or from the date that we receive your item back in stock.
Orders not yet delivered will be refunded within 7 days* of notification. We will refund your purchase price, excluding our administration fee of £110 per order.
Orders that have been delivered and returned will be refunded within 7 working days* that after we receive your return into stock. We will refund your purchase price, excluding our collection and restocking charge of £169 per order.
For security reasons, you will be refunded on the card or payment method that you used to place your order.
FAILED DELIVERIES
If you are not available in person to accept on the delivery day and 4-hour slot we have agreed with you, we reserve the right to charge a fee of £69 for redelivery. All redeliveries will respect our rolling delivery schedule, van capacity & availability in your local area.
What happens if the item doesn't fit the property?
All our beds are hand made to order. Hence we highly recommend measuring your property prior to placing an order with us to ensure the beds have easy access to room of your choice for delivery and assembly. It is the customer's responsibility to ensure there is ample space available. In an unfortunate event where the items are unable to be taken to the room of your choice for assembly, the £149 restock charge will be deducted from your refund amount back to you.
It is the customer's responsibility to ensure there is ample space available. In an unfortunate event where the items are unable to be taken to the room of your choice for assembly, the £149 restock charge will be deducted from your refund amount back to you.
All our Photos are taken in studio environment, due to the nature of the furniture and some fabrics may appear slightly different in person. To avoid any disappointment please request free of charge fabric samples before placing an order for a Bed and Blanket Box.
DELIVERY
Every order placed is important to us. We want our customers to feel fully supported throughout their entire experience with furniturology.com. It's a small way we can say thank you for your order.
Furniturology offers a premium two-man delivery service with every order at no extra charge (UK mainland only*).
*To maintain our stringent service levels a small delivery charge may apply to remote areas.
OUR DELIVERY DAYS
Deliveries are typically completed Monday to Sunday, 7am to 7pm, excluding Bank Holidays. In all cases, delivery date and time will be agreed with you beforehand.
Our handmade beds can take between 5 to 7 days, depending on the selected model and delivery postcode.